Job D5925 Description Click to apply: Please attach resume to mail
SOFT's client located in New York, NY ( Hybrid ) is looking for a UX Designer for a long term contract assignment.
Values
- **Independence and bias towards action:** Able to find scrappy solutions while keeping an eye to the future.
- **Thoughtful collaboration:** Cross-functional leadership to embed user-centered design culture, and build UX strategy for mobile applications & digital products.
- **Attention to detail:** Ability to work effectively with complexity.
- **Enthusiasm and curiosity about our transit system!

Responsibilities
- Lead the end-to-end design process, from ideation through iteration to launch.
- Develop and maintain design systems and style guides to ensure consistency across digital platforms (including all signage client).
- Partner with UXR to understand rider needs, behaviors, and pain points; maintain a user feedback loop to continuously improve the experience.
- Establish and document UX processes and best practices.
- Collaborate closely with product managers, engineers, and other stakeholders to ensure alignment on user needs and business goals.

Experience and Education
- 8+ years of experience in UX design, with a focus on mobile applications.
- Proven experience leading UX for complex digital products.
- Excellent visual design skills & experience with design systems.