Jobs at SOFT Inc. | Source of Future Technology

SOFT's client located in Hybrid, Harrisburg PA is looking for a IT Security & Support Specialist for a long term contract assignment.

Our Client is seeking an experienced IT Contractor with a minimum of 2 years’ experience performing technical work in information technology security and support fields. This is a cross-team position to fulfill duties within our security and help desk teams.

You will be required to provide general technology support, respond to and implement support tickets, assist documenting and managing incidents and vulnerabilities, perform network monitoring and reporting, and ensure compliance with regulatory guidelines and policies. The ideal candidate should be capable of working collaboratively between teams while also demonstrating the ability to work independently with minimal supervision.

REQUIREMENTS:

TheBusiness Analyst is responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.

Experience conducting Facilitated Workshops for requirements analysis.
Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN).
Knowledge of formal requirements gathering methodologies.
Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures.
Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements.
Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted. This deliverable can also reflect how the product will be designed, developed, and define how test cases must be formulated.
Experience developing Quality-of-service (non-functional) requirements - requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability.
Experience developing Report Specifications - define the purpose of a report, its justification, attributes and columns, owners and runtime parameters.
Experience developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process.
Strong organization and writing skills.
Experienced developing graphic representations of complex business processes.

IT Security & Support Specialist

Job ID: B868