Program Manager – Procurement & Fee‑for‑Service Operations

This position would be responsible for assisting with the development of policies and procedures, development and implementation of monitoring tools, provide technical assistance to support various project and implementation teams, provide project management services, coordination of training strategies, managing day-to-day operational aspects of multiple large-scale projects.
This position will provide program/project management support for several initiatives, projects, and procurements within OLTL’s Bureau of Fee for Service. The position supports the tracking of OLTL procurement activities to include renewal and reporting dates as well as monitors upcoming procurements. The position also acts as an OLTL program office liaison for Procurement activities. Several example project descriptions are included below.
OLTL administers certain home and community-based programs for eligible individuals, through with participants may elect to receive Participant Directed Services (PDS). Individuals receiving PDS through a consumer-directed service model utilize the services of a Vendor Fiscal/Employer Agent (VF/EA) that serves as a fiscal intermediary and provides Financial Management Services (FMS) to the individuals and their representatives. The Bureau of Fee for Services serves as a lead for Participant Directed Services within OLTL programs to include Grant Agreement oversight for the Fee for Service FMS Vendor.
The Bureau of Fee for Service serves as the lead for OLTL’s implementation and oversight related to Electronic Visit Verification (EVV) that is required due to Section 12006(a) of the 21st Century Cures Act. BFSP develops, manages, implements, and monitors EVV related activities. Currently BFSP is implementing a robust EVV compliance monitoring process.
TASKS TO BE PERFORMED:

• Provide project management services and technical assistance.• Develop Project Management Plan to manage multiple concurrent projects.• Develop work planning and scheduling work.• Develop readiness review tools to support transition activities.• Develop vendor monitoring tools.• Manage the day-to-day operational aspects of multiple large-scale projects and initiatives.• Manage and track the project progress against the project schedule.• Monitor project milestones and phases and take action as needed to ensure the project is on schedule.• Plan, organize, priorities, and manage multiple work efforts across the project team.• Responsible for capture and reporting of required project metrics.• Analyze and distribute reports on project metrics.• Prepare status reports on a periodic basis for the project team, team leads, group leads, and stakeholders.• Anticipate issues and proactively address them. Identify and track issues.• Build and maintain relationships with key stakeholders and customer representatives.• Serves as the primary point of contact for all project-related issues and resolution of issues.• Communicate effectively with customers supporting the commonwealth as appropriate.• Communicate to team members how their work assignments relate to and help achieve project objectives.• Accountable for the final project management evaluation review.