Loan Operations Associate

Job Description:
Position Summary
SOFT's client is seeking an experienced Warehouse Loan Operations Associate to support critical warehouse lending functions within Structured Products. This role focuses on operational execution and day-to-day transaction support, managing loan closing processes, agent relationships, and transaction workflows under the direction of senior team members. The ideal candidate will be a results-driven professional with strong technical skills and the ability to thrive in a fast-paced, collaborative environment.

Essential Job Functions
Loan Operations & Settlement

• Execute loan closing processes and settlement activities
• Process and validate draw requests, including borrowing base calculations and covenant compliance
• Coordinate with legal counsel on borrowing conditions precedent
• Support loan settlement funding and reconciliation
• Manage trade settlement flows, platform reconciliations, and remediation of breaks

Agent & Partner Management

• Coordinate with Administrative Agents on reporting requirements and portfolio performance data
• Work with Paying Agents to process waterfall distributions and ensure transaction document compliance
• Assist in resolving agent-related issues and discrepancies, escalating to senior team member as needed
• Collaborate with outsource services and customers

Transaction & Documentation Support

• Administer loan system data and maintain accurate records
• Execute complex wire instructions and payment waterfalls
• Prepare investor reporting and compliance documentation
• Help maintain and document operational procedures
• Draft confidentiality agreements as needed

Cross-Functional Collaboration

• Partner with Warehouse Origination, Portfolio Management, Ops/Treasury, Finance, Risk, Legal, Compliance, and Business Operational teams
• Reconcile and process third-party invoicing

Preferred Qualifications

• Bachelor's degree required
• 3-5 years of hands-on experience in loan closing and structured finance operations
• Proven track record in warehouse lending or asset-backed finance

Technical Skills

• Understanding of structured finance mechanics, borrowing base structures, and waterfall calculations
• Proficiency with ClearPar or comparable loan management system
• Experience with virtual data room administration
• Expert-level Microsoft Excel and Access skills
• Basic familiarity with Bloomberg terminal (preferred)

Core Competencies

• Strong communication and interpersonal skills
• Team-oriented with ability to collaborate across functions
• Comfortable in high-pressure, fast-paced environments
• Excellent multi-tasking and organizational abilities
• Detail-oriented with strong problem-solving skills
• Self-starter who operates with accountability and ownership

Work Location

• Midtown NYC, hybrid