Job D5692 Description Click to apply: Please attach resume to mail
SOFT's client is looking for a Property Damage Claims Specialist for a long term contract assignment.    We are seeking a damage claims specialist to handle customer property damage claims that mayoccur allegedly due to the operations or providing of electric service. Responsibility includes the accurate andtimely processing of customers’ claims, while conforming to state regulations and the Company’s tariff. This individual will  oversee the process, from the time the claim is initially received through the final determination and notification to the claimant and claim settlement, if warranted. This individual will be responsible for ensuring proper  , maintaining tracking reports, as well as handling customer inquiries. Core Responsibilities • Assist in determining liability for damage claims • Ensure compliance with state regulations and Company tariff • Analyze claims to ensure losses to be paid are appropriate for event • Process claims by accepting or rejecting claimant’s documentation • Maintain tracking records of all accepted and denied claims • Ensure confidentiality of claims decisions and rationale • Provide quality customer service • Handle escalated calls or route to appropriate work groups • All other duties and projects as assigned Required Qualifications Education Bachelor’s Degree (preferred) High School Diploma (basic) Experience • Minimum three (3) years’ experience in Claims Handling • Proficiency with all Microsoft Office products, specifically Word and Excel • Strong verbal and written communication skills • Problem-solving and conflict-resolution skills