Job D5772 Description Click to apply: Please attach resume to mail
SOFT's client located in New York, NY is looking for a Asite application Support for a long term contract assignment. IQ SCOPE OF WORK – Asite application support - Computer Support Analyst   Description of Duties:   - Deliver training on the Asite platform to end users.   - Monitor support emails and voicemails received from MTA Asite end users and resolve   problems or take appropriate action.   - Gather, organize, and analyze large internal and external data sets to provide insights for   management.   - Assist with data entry and clean-up in Asite   - Assist with developing interactive dashboards of Asite data in Power BI.   Required Skills:   - Bachelor’s degree in Computer Information Systems or 5 years relevant experience   - Proficient in Microsoft Office. Excellent PowerPoint skills   - Advanced level of MS Access and/or Excel including advanced formulas, VBA, macros and data   tables, Charts, Pivot tables.   - Working knowledge of SharePoint and MS Teams   - Hands-on experience building and publishing customized and interactive dashboards within   PowerBI   - Strong organizational and multi-tasking skills.   - Excellent analytical and problem-solving abilities   - Excellent communication (verbal and written) and customer service skills   - Ability to handle a high-pressure environment   - Ability to prioritize urgent requests and multitask   - Helpdesk experience preferred   - Experience working in a document management platform strongly preferred - proficient in Asite   is a plus   - Proficient in SQL a plus