SOFT's client, located in NYC is looking for an HxGN EAM Lead for a long term contract assignment. This position is primarily remote. This position is to provide critical HxGN EAM sustainment support for DOS Enterprise Asset Management (EAM) needs.
RESPONSIBILITIES
· Support DOS Enterprise Asset Management (EAM) sustainment efforts, with a focus on the base implementation established under the EAM Foundations Program.
· This position will play a primary role in the sustainment of the existing configurations for the DOS HxGN EAM System, with limited focus on new functionality as business needs are identified.
· Provide sustainment support for the HxGN EAM software solutions that have been configured to accommodate unique transit industry operating and management processes, regulatory requirements and other business needs.
· Provides sustainment support for solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
· Support and develop activities related to end-to-end project management, including project plans and estimates, scoping and requirements through initiation to implementation and deployment.
· Consult on Asset Management best practices (encompassing maintenance, inspection, and reliability) leveraging the capabilities of the HxGN EAM application (both core and mobile)
· Support DOS Business lead in performing requirements gathering workshops with the ability to identify and analyze business needs
· Support DOS Business lead in developing gap analysis of current/desired business process and system capabilities for new functionalities.
· Support DOS Business lead in designing solutions incorporating out-of-box functionality and/or collaborative solution design with technical teams for custom functionality
· Support DOS Business lead in identifying areas of system optimization based on business processes.
· Support DOS Business lead in developing system reporting solutions based on business needs (in the form of Queries, Inboxes, KPIs and Dataspys)
· Support DOS Business lead in creating, validating, executing and documenting test cases
· Assist in the development of end-user training and reference materials
· Perform or assist in end-user training
· Assist in implementation go-live and post-go-live activities
· Support requests from users to research system problems or errors, and to assist in their resolution
· Provide technical evaluation of proposed technical solutions and provides technical direction for the development, design, and systems integration work including mobile
DELIVERABLES & DUE DATES
1. Support HxGN integration with other corporate systems
2. Configure HxGN EAM for DOS assets
QUALIFICATIONS EXPERIENCE & EDUCATION
· Minimum 10 years HxGN EAM experience, v 11 and higher
· Proficiency in extending HxGN EAM through Extensibility Framework
· Proficiency in developing and implementing FlexSQL to achieve business needs
· Experienced in Work and Asset management functions of HxGN EAM (Work Orders, Planning, Equipment, etc.)
· Minimum 5 years enterprise asset management system delivery services, leading solution development teams
· Minimum 5 years of experience in EAM implementations
· Proficient in MS Office applications, Word, Excel, Visio, PowerPoint, Project
· Ability to modify/adapt systems, applications, and programs to meet business requirements.
· Understanding of complex relational database organization, design, and functionality
· Experience in desktop / mobile computer support and troubleshooting software related problems
· Excellent oral, written and presentation communication skill in relating technical information to non-technical personnel
· Strong analytical and problem-solving skills
· Ability to effectively prioritize and execute in a high-pressure environment
· Ability to independently set priorities and meet deadlines in a fast-paced environment, a self-starter
· Excellent inter-personal skills including the ability to work with individuals at all levels of the organization